SMS Terms
Terms for appointment text messages from Henderson Groom & Board.
Last updated November 9, 2026
Program
Henderson Groom & Board sends text messages to customers who agree to receive them. Texts are about your pet's appointments and stays: booking confirmations, appointment reminders, ready-for-pickup notices, boarding updates, vaccine-record reminders, client-portal sign-in codes, and replies to messages you send us. We do not send marketing texts.
How you agree
You agree by checking the optional texting box on our grooming or boarding request form, or by telling our staff in person or by phone. Agreeing is not required to book with us.
Frequency and cost
Message frequency varies with your appointments. Message and data rates may apply, depending on your mobile plan.
Opting out and help
- Reply STOP to any text to stop receiving texts. We will send one message confirming you are unsubscribed.
- Reply START to start receiving texts again.
- Reply HELP for help, or contact us below.
Carriers
Mobile carriers are not liable for delayed or undelivered messages.
Privacy
Your information is handled under our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Contact us
Henderson Groom & Board
510 E Ragley St, Henderson, TX
Phone (calls): (903) 655-6021
Email: sales@hendersongroomandboard.com